Appreciation for the Great Service and Professionalism

Dear Chris:
We are writing to express our appreciation for the great service and professionalism shown by all your staff on the purchase and installation of our RUUD furnace and central air conditioner.

We were extremely impressed by the knowledge and professionalism exhibited by your sales agent Brittany Schulz. She took the time to explain to us all the features and functions of the units we were purchasing.

We were also very impressed with the techs Joey and Darryl who answered our every question and alleviated all our concerns as the installation of the units progressed. We were also impressed by cleanliness of the job site both during and after the installation was complete.

We will definitely be seeking your company’s services when yearly maintenance is required on our new units. Everything seems to be functioning properly at the moment.

Again, many thanks for running such an efficient company with such great staff. We will definitely be recommending your company to anyone who requires HVAC service.

Yours truly,
Madoline & Rod M.

Well Pleased with the Mr. Slim!

Hi Chris. 

Just wanted to let you know how well pleased we are with the Mr. Slim!! James and Ryan are a joy to have in the house. They left everything clean and tidy and made the outdoor fixture blend in so well and didn’t make a mess!! Wow–we’re thrilled. Thanks to you and your crew.

– Al and Lorna

Very Happy with Technician’s Professionalism

Thanks Bev.

Thank you very much for sending James over yesterday when he was scheduled to go to another job. We are all very happy with James’ professionalism and the fact that he is adaptable when it is necessary in this crazy building. Thanks very much again.

– KM [commercial customer]

Looking Forward to Building a Great Relationship

Dear Chris,

Thanks very much for looking after my client request in an efficient manner. Your guys also did an excellent job of installing a system at my house last year. I’m looking forward to building a great relationship with your company.

– Ed

First Time Ever Having a Consistent Temperature

Dear Chill-Air,

I just wanted to say thanks for the good workmanship when installing the heat pump in my home.

It is really nice to experience for the first time ever having a consistent temperature in the upstairs of the house. I keep it on auto at 67⁰F and it’s great. Thanks also for the 5% rebate cheque.

– Jim V.

Completed Safely, Efficiently and Very Professionally

To Whom It May Concern:

This letter of reference is to confirm that Chill-Air recently completed the installation of our new Zuba-Central 3 Ton Split Heat Pump system and our Navien Instant Hot Water System complete with the removal of our old equipment. Not only was the work carried out using quality products and materials, but also equally important, it was completed safely, efficiently and very professionally.

As a local businessman, I truly appreciated dealing with Chris. His quick response time, with all of our various requests was unparalleled to the other local competitors we originally called for estimates. I also thoroughly enjoyed his intense passion for his trade and listening to his detail-oriented product knowledge…believe me when I say his passion is contagious! Further to that, Chill-Air’s entire team was a real pleasure to deal with and they all remained very committed and accommodating to our construction schedule.

As far as the products recommended for install, I am completely satisfied. The Zuba system is extremely quiet and compact. In fact, as I write this letter today, it is currently -13 degrees Celsius and we have approximately 500 mm of snow on the ground. The Fraser Valley has been hit with some severe storm conditions and I was curious as to how this new technology would perform. But much to my delight, we remain warm and cozy with plenty of heat.

In summary, I have no hesitation whatsoever in recommending Chill-Air and their services. The work will be handled competently and professionally and to your complete satisfaction.

Yours Truly,
Rod S., G.S.C.

Fantastic Service

Just wanted to give you some feedback on your furnace expert, Ron. From the time he entered our house, he was nothing but professional, courteous and knowledgeable. He fixed both the furnace and fireplace in record time, telling me what the problem was in terms I could understand (much appreciated!) My impression was that he was honest and competent. Send him back anytime!!

– Emily

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